Plain-English Summary: By using DoonEdge, you agree to use our platform honestly and lawfully. We provide school information and admission guidance to the best of our ability, but we cannot guarantee admission outcomes — schools make their own decisions. Paid service fees are subject to our refund policy below. Indian law governs these terms.
By accessing or using the DoonEdge Consultants website (doonedge.com), mobile applications, or any services offered by DoonEdge Consultants Pvt. Ltd. ("DoonEdge", "we", "us", "our"), you agree to be bound by these Terms and Conditions ("Terms").
If you do not agree with any part of these Terms, please do not use our platform or services. These Terms apply to all visitors, registered users and clients of DoonEdge.
We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
DoonEdge provides the following services, subject to these Terms:
The scope and availability of specific services may vary. Services marked as "Free" are provided at no charge. Premium services are provided under separate service agreements with specific terms agreed upon engagement.
Our services are intended for parents, guardians and individuals who are at least 18 years of age and acting on behalf of a child seeking school admission. By using our services, you confirm that:
To access certain features, you may be required to create an account. You are responsible for:
DoonEdge reserves the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent activity.
You agree to use DoonEdge's platform and services only for lawful purposes and in accordance with these Terms. You must not:
Important: Providing intentionally false information about a child's academic record, special circumstances or identity during the admission process is a serious offence and may result in immediate termination of our services and, where applicable, notification to the relevant school or authorities.
The initial counselling session, school discovery, and basic shortlisting are provided free of charge and do not require any payment or commitment.
Premium services (including application support, essay writing, interview preparation and NRI packages) are subject to fees as communicated at the time of engagement. Fees are:
All fees are exclusive of applicable Goods and Services Tax (GST) at the prevailing rate under Indian law. GST invoices will be provided for all paid services.
We aim to deliver exceptional service. Our refund policy is as follows:
Refund requests must be submitted in writing to billing@doonedge.com. Approved refunds are processed within 7–14 working days to the original payment method.
All content on the DoonEdge platform — including school profiles, comparison data, blog articles, guides, logos, design elements and software — is the exclusive intellectual property of DoonEdge Consultants or its licensors.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of this content without our prior written consent. You are granted a limited, non-exclusive, non-transferable licence to access and use our platform for personal, non-commercial purposes.
School names, logos and trademarks referenced on our platform belong to their respective owners and are used for informational purposes only.
DoonEdge provides its platform and services on an "as is" and "as available" basis. While we strive for accuracy, we make no warranties or representations regarding:
School fees, admission criteria and availability are subject to change by the schools themselves and may not always be reflected in real time on our platform. We recommend verifying all critical details directly with the school before making any decisions.
To the fullest extent permitted by Indian law, DoonEdge and its directors, employees and advisors shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from:
Our total liability to you for any claim arising from our services shall not exceed the amount you paid to DoonEdge in the 3 months preceding the claim.
School listings on our platform are compiled from publicly available information, school-provided data and verified parent reviews. DoonEdge:
User-submitted reviews represent the opinions of individual parents and do not constitute endorsements by DoonEdge. We reserve the right to moderate or remove reviews that violate our community guidelines.
DoonEdge reserves the right to suspend or terminate your access to our platform and services at any time, with or without notice, if you:
You may also terminate your use of our services at any time by contacting us in writing. Termination does not affect any accrued payment obligations or liabilities.
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms or your use of DoonEdge's services shall be subject to the exclusive jurisdiction of the courts in Dehradun, Uttarakhand, India.
Before initiating any legal proceedings, we encourage you to contact us directly to resolve any dispute amicably. We commit to responding to all formal complaints within 14 working days.
For any questions about these Terms and Conditions, please contact us:
Also see: Privacy Policy